1. Shipping Methods: We use reliable shipping carriers to ship our products internationally. Shipping costs vary depending on the weight of the package and the destination country.
2. Shipping Times: Orders are typically shipped within 2-3 business days of receiving payment. Shipping times vary depending on the destination country and can range from 7-21 business days.
3. Customs and Duties: Customers are responsible for any customs duties, taxes, or fees that may be charged by their country's customs office. We cannot predict or control these charges and they are the sole responsibility of the customer.
4. Tracking Information: Once the order is shipped, we will provide a tracking number that can be used to track the shipment's progress. Customers can track their orders through the shipping carrier's website.
5. Shipping Restrictions: We currently do not ship to certain countries due to shipping restrictions or legal requirements. Please check with us if you have any questions about shipping to your country.
6. Delivery Guarantee: While we make every effort to ensure that packages are delivered on time, we cannot guarantee delivery dates. Shipping times are estimates and may be affected by factors such as weather, customs delays, or other unforeseen circumstances.
7. Shipping Errors: If there is an error in your shipping address or if the package is returned to us due to an error on your part, we will reship the package to you at your expense.